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Terms & Conditions

Emirates Classic Business Center

Last Updated: 01/09/2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Emirates Classic website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Company Information:

  • Business Name: Emirates Classic
  • Location: Shop No: 2 Ground Floor, Al Twar Centre, Al Qusais 2, Dubai, UAE
  • Contact: info@emiratesclassic.ae
  • Phone: +971 50 597 4073, +971 54 217 8406

2. Services Overview

Emirates Classic provides business formation and support services in the UAE, including:

  • Company formation (Mainland, Freezone, Offshore)
  • Government services and approvals
  • Legal documentation and attestation
  • Business support services

3. Service Agreement

3.1 Engagement

  • Services commence upon signed agreement and initial payment
  • All services are subject to UAE government regulations and approval processes
  • Timelines are estimates and may vary based on government processing times

3.2 Client Responsibilities

  • Provide accurate and complete documentation
  • Respond promptly to requests for additional information
  • Pay fees according to agreed payment schedule
  • Comply with all UAE laws and regulations

4. Fees and Payment

4.1 Payment Terms

  • Fees are as quoted in service agreements
  • Government fees are separate and subject to change
  • Payment required before service commencement
  • Additional charges may apply for expedited services

4.2 Refund Policy

  • Service fees are non-refundable once work has commenced
  • Government fees are non-refundable under all circumstances
  • Refunds considered only for services not yet initiated

5. Intellectual Property

5.1 Website Content

  • All website content is owned by Emirates Classic
  • No reproduction without written permission
  • Trademarks and logos are protected intellectual property

5.2 Client Documents

  • Client retains ownership of their business documents
  • Emirates Classic maintains confidentiality of client information
  • Documents may be retained for legal compliance purposes

6. Limitations and Disclaimers

6.1 Service Limitations

  • We provide professional guidance but cannot guarantee government approvals
  • Processing times depend on government authorities
  • We are not responsible for changes in UAE regulations

6.2 Liability Limitations

  • Our liability is limited to the fees paid for services
  • We are not liable for consequential or indirect damages
  • Client assumes responsibility for business decisions

7. Confidentiality

  • Client information is kept strictly confidential
  • Information shared only with relevant government authorities as required
  • Staff bound by confidentiality agreements
  • Data protection measures in place

8. Force Majeure

Emirates Classic is not liable for delays or failures due to:

  • Government policy changes
  • Natural disasters or emergencies
  • Technical failures beyond our control
  • Changes in UAE regulations

9. Termination

9.1 Client Termination

  • Services may be terminated with written notice
  • Fees for completed work remain due
  • Ongoing government processes may continue

9.2 Company Termination

  • We reserve the right to terminate services for non-payment
  • Termination for breach of terms with 7 days notice
  • Completed work will be delivered upon payment

10. Governing Law

  • These Terms are governed by UAE law
  • Disputes subject to UAE court jurisdiction
  • Arabic version prevails in case of translation conflicts

11. Privacy Policy

  • Personal data collected for service delivery only
  • Information shared with government authorities as required
  • Data retention as per UAE legal requirements
  • No data sold to third parties

12. Website Terms

12.1 Acceptable Use

  • Website for informational and business purposes only
  • No unauthorized access attempts
  • No harmful or illegal content submission

12.2 Website Availability

  • Website provided “as is” without warranties
  • We may modify website content without notice
  • Temporary unavailability for maintenance expected

13. Communication

13.1 Official Communications

  • All official communications via registered email addresses
  • Important notices sent to client’s registered contact details
  • Changes to terms communicated with 30 days notice

13.2 Client Support

  • Support available during business hours
  • Emergency contact for urgent matters
  • Response within 24 hours for standard inquiries

14. Amendments

  • Terms may be updated to reflect regulatory changes
  • Material changes communicated via email
  • Continued use constitutes acceptance of changes
  • Current version always available on website

15. Severability

If any provision of these Terms is found invalid, the remaining provisions continue in full force and effect.

16. Contact Information

For questions about these Terms and Conditions:

Emirates Classic Shop No: 2 Ground Floor Al Twar Centre, Al Qusais 2 Dubai, UAE

Email: info@emiratesclassic.ae Phone: +971 50 597 4073 / +971 54 217 8406 Website: www.emiratesclassic.ae

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